25th November 2020
Data controller: Bluegrass Restaurants Ltd (‘Bluegrass BBQ’)
Bluegrass Restaurants Ltd (Bluegrass BBQ) is committed to being transparent about how it collects and uses your data and to meeting its data protection obligations.
1. What information does Bluegrass BBQ collect?
When you use our website, contact us, visit us, use our restaurant Wi-Fi service, or use a third-party service, app or website to make a booking or otherwise engage with Bluegrass (e.g. OpenTable, Waitrr, WIX, Wireless Social, Revel, or any other service that clearly engages you with Bluegrass), Bluegrass BBQ may collect and process a range of information about you. This includes:
Contact details, including your email address and telephone number
Details relating to your request / booking / enquiry / correspondence
Your marketing preferences
Where it is relevant, for example to take payment for a good or service: credit, debit card or other payment details
Where it is relevant, for example to post goods or complete a service for you: your address
Bluegrass BBQ also gather this information and statistics for the purposes of monitoring usage of the website and other services we use, including by using cookies.
2. Why does Bluegrass BBQ process personal data?
Bluegrass BBQ needs to process your data to deliver or complete any services, products and requests that you have asked to deliver or be completed.
In addition, where there is a legitimate interest and you have not opted-out or where you have provided explicit consent, Bluegrass BBQ may send you informational and marketing content from Bluegrass BBQ in accordance with your marketing preferences, via email, text, phone or other means of correspondence.
You can stop receiving our marketing correspondence at any time by following the unsubscribe instructions included in the correspondence itself or by letting us know at email@example.com.
3. Who has access to data?
Your information may be shared internally, including with members of the accounts team (for payments), restaurant managers (for bookings and events), and IT staff if access to the data is necessary for performance of their roles.
Bluegrass BBQ shares your data with third parties in order to process the services, products or requests you have asked to be completed, for example when using the website (e.g. WIX), in managing mailing lists (e.g. MailChimp) and to process secure payments for our products and services (e.g. Stripe).
Bluegrass BBQ will never share your information for marketing purposes with any other company.
4. How does Bluegrass BBQ protect data?
Where Bluegrass BBQ engages third parties to process personal data on its behalf, they do so in accordance with the necessary legal duties of confidentiality and data protection required by the General Data Protection Regulation (GDPR).
Where third parties are situated outside of the European Economic Area (EEA), they will be in compliance with the necessary legal requirements for not being located in the EEA.
5. For how long does Bluegrass BBQ keep data?
However, if you wish to stop receiving emails or other correspondence from Bluegrass, please send your request in accordance with paragraph 6 below.
6. Your rights
As a data subject, you have a number of rights. You can:
access and obtain a copy of your data on request;
require Bluegrass BBQ to change incorrect or incomplete data;
require Bluegrass BBQ to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where Bluegrass BBQ is relying on its legitimate interests as the legal ground for processing.
If you would like to exercise any of these rights, please contact firstname.lastname@example.org.
If you believe that Bluegrass BBQ has not complied with your data protection rights, you can complain to the Information Commissioner.
7. What if you do not provide personal data?
Certain information, such as contact details and payment details, have to be provided to enable Bluegrass BBQ to complete the service you have requested. If you do not provide this information, then Bluegrass BBQ will be unable to complete the service you have requested.
8. Further Information
If you require further information or you have any questions, please email email@example.com.